Refund & Return Policy
Review our Refund and Return Policy to understand our no-refund, no-return terms for custom container products and services.
At Container Home BD, we strive to provide the highest quality products and services to our customers. Due to the custom nature of our container homes, offices, and other specialized products, we do not offer refunds or accept returns. Please review our policy carefully before making a purchase.
1. Custom Orders
All of our products are custom-built to meet the specific needs and requirements of each customer. Once an order is placed and work has commenced, it cannot be canceled or returned. We encourage customers to thoroughly review their orders and specifications before finalizing their purchase.
2. Quality Assurance
We are committed to delivering products and services that meet or exceed customer expectations. Each project undergoes rigorous quality checks throughout the construction process to ensure it adheres to our high standards. If you have any concerns about the quality of your product upon delivery, please contact us immediately so we can address any issues.
3. Non-Refundable Deposits
To secure your order, we require a non-refundable deposit. This deposit covers initial costs and materials and ensures that your project is reserved in our production schedule. By paying the deposit, you agree to the terms of our refund and return policy.
4. Final Payments
The remaining balance for your order is due upon completion of the project and prior to delivery. Once the final payment is made, the transaction is considered complete, and no refunds will be issued.
5. Warranty and Support
While we do not offer refunds or returns, we do provide a warranty on our products. If you encounter any issues with your container home, office, or other products, please contact our support team. We are dedicated to resolving any problems and ensuring your satisfaction.
6. Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at info@containerhomebd.com. We are here to assist you and provide any additional information you may need.
By making a purchase with Container Home BD, you acknowledge and agree to the terms outlined in this Refund and Return Policy.